Uncontrolled and rapid development of tourism has led to a complete change of two traditional villages of the island, which were merged with the newly constructed villages, and turned into a large-scale residential areas, leading to degradation of the environment, local culture and changes in the socioeconomic structure Mathieson and Wall, The size of the negative impacts of tourism, which the economy of many countries is currently experiencing today, is huge and many countries do not have sufficient technical and financial capacity to replenish the resources used by tourists and for the disposal of their waste.
Employee behaviors are defined as various consequences of actions carried out within an organization Hanna et Study on the environment and the event industry tourism essay.
For example, more than half of income from currency exchange and tax revenues in Bermuda is at the expense of tourism. Tourists and their behavior are also a powerful factor, having the negative impact on the environment.
The third section includes 5 statements based on SERVQUAL model and were asked from customers to rank the impact of service employees behavior on their satisfaction level. We had selected five famous hotels in Visby. The fourth advantage of tourism is federal and local income, received from the tax revenues from tourism Frechtling, Together with the development of the tourism industry accommodation, bars, etc.
Customer satisfaction is essential for every service industry to achieve long term objectives because it leads to repeated purchases and positive word of mouth recommendations Salzar et al. First part includes the demographic characteristics of respondents related to customer stay, age, gender, purpose of stay and number of stay.
Qualitative and Quantitative Methods: Their spontaneous and irrational usage creates a number of environmental problems in areas of intensive tourism development, both in industrialized countries and in developing countries. Tweet Tourism has always been one of the most attractive and interesting kinds of time spending for millions of people.
Services are perishable and cannot be stored as inventory after purchasing or after using. The present paper is devoted to the discussion of the environmental impacts of tourism and contains discussion of economic benefits of tourism compared to its ecological impacts.
SERVQUAL model has been recognized as an efficient means for measuring service quality of customer service employees and customer satisfaction in service organizations. Are modern hospitality industry professionals look for the ways of solution? At the same time, no branch of the global economy, except, depends so greatly on the purity of the water, beaches, air and the ideal state of nature, such as tourism.
Many European capitals witness mass departure of local citizens, who are trying to escape from summer flow of tourists. Therefore, we had designed questionnaire for the purpose of our study and we had also designed our questionnaire in Swedish language.
Authors of this thesis want to know that customers from different regions visited, are they satisfied with service intentions of service employees or not and how much service employees are contributing to satisfy the customers? Rapid growth of the global tourism industry and its large economic benefits makes recreational use of land and promising ability to successfully compete and displace other uses.
In contrast, quantitative research methods are based on quantification in the collection and analysis of data.
Positive economic impacts of tourism Examples of negative impact of tourism on the environment are numerous, but at the same time, tourism can have a positive impact and contribute to the sustainable development, providing welfare and social progress.
Economic, Physical and Social Impacts. The questionnaire was developed under such idea that could be easy for answering questions from respondents as well as to get the authors intentions. According to Kattara et al. It leads to unbearable environmental problems and negative ecological impacts.
For some people wilderness provides an appropriate quality of life, while for others, this is an incentive to travel around the world to see natural attractions Johnson and Barry, Some of the famous East African game parks have turned into a pile of dust by the tourists.
Disturbing the natural cycle and natural regeneration processes, and destroying underbrush undergrowth reduces biological activity of the soil and stands density.
John Wiley and Sons Inc. Principles, Processes, and Policies. Some places of tourism destination, however, do not equally welcome tourists. According to Anderson et al.
Qualitative research method is used to create understanding of attitudes, beliefs, motivation and interpretation of studied problem, collecting and analyzing data that cannot be expressed in numbers. In this respect, quality services depend on employees. Employees deliver tangible services in the form of delivering food, helping customer to his room in hotel and also deliver intangible services in the form of making visit again to the hotel.
The main objective to conduct this research work is to find out the influence of customer service employees behaviors on customer satisfaction in hotels of Visby. Some definitions for services are as follows: Negative behaviors include sadness, glare and anger.
Construction and creation of infrastructure for the hospitality industry has led to an almost complete loss of tourist and recreational attraction in a number of places, such as Malaysia, the Caribbean, etc. Hospitality management companies and managers on tourism should make sure that the taxes related to tourism, and their return will be invested in tourism promotion and development of infrastructure with the aim to support tourism.
Research Methodologies This chapter will present the research strategy with different research methods.There has probably never been a more exciting time for the study of tourism geography than the present.
Both as an industry and as a social phenomenon, tourism is renowned for the speed and scale of change. Visit Malaysia Year (VMY) is a major tourism event was Show More. More about The tourism industry Essay.
Taiwan' s Tourism Industry.
Today, tourism industry is the most valuable industry in the world economy because it has significant impacts on the social and economic development of a region or country (Holjevac Ivanka, ).
Tourism industry worldwide generated US $ billion sales in or it was 30% of the world's exports of services.
This report will focus on the environment in which GL events is currently operating. GL events started as a small company based in Lyon in The study shall focus on how tourism industry can pose a threat to the environment, if changes made to it are not sustainable and irreversible.
This research paper will also answer the following questions: 1. Samples; Impacts of Tourism. However, the environment is changing and the events industry is emerging in its own right.” (Bowdin et al.,pp.
xxvii-xxviii) This essay will discuss the growth of the events management sector and will evaluate the nature of the event industry.Download